Frequently Asked Questions
At WellMed Supply, your well-being is our priority. We are committed to providing an exceptional customer experience from our first interaction to product fulfillment. To accomplish this, we carefully select our products and only offer top brands in the Wellness industry. We also have a knowledgeable and friendly support staff available for any questions you may have. We look forward to serving you!
We accept major credit/debit cards (American Express, MasterCard, Visa, and Discover), Diners Club, PayPal, Google Pay, Apple Pay, Shop Pay, Venmo, MetaPay, and Affirm
We offer a 30-day return policy for items in new, unused condition. If you are not satisfied with your purchase, please contact us at sales@wellmedsupply.com to initiate a return. Please note, WellMed Supply's Return Policy is dependent on our Manufacturer's return policies. Please read specific product pages for details or contact us if you have any questions. You can also find more information on our Return and Refund Policy page.
You can cancel any order for 100% refund before it has shipped out. Please notify us immediately at sales@wellmedsupply.com if you would like to cancel your order.
We are located in Canton, Georgia and only charge sales tax in the state of Georgia. This alone can save you hundres of dollars compared to ordering elsewhere.
Once you place your order, you will receive a confirmation email confirming credit card authorization and shipping/billing information. We will immediately process your order and you will receive an email confirming your order has shipped once it leaves the warehouse. If an item goes out of stock, you will be notified via email or phone within one business day. We take great measures to ensure all products listed on our website are in stock, but often times items can quickly sell out due to high demand.
Yes! At WellMed Supply we are committed to providing a first class shopping experience for our customers. We offer free ground shipping on all orders. Your order will be delivered via our grand carriers (UPS, FedEx) and typically take 2-7 days to be delivered.